Services

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The Royale Concrete team is ready to handle any project, whether government, industrial, or commercial. If you have a flooring need we can help! Our projects include surface preparation, polishing, coatings, urethane concrete, repair, and much more.

OUR PROCESS

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Customer First

It all starts with a call.

We make it a practice to see the work first—never making a bid over the phone.

Questions

Ask questions, lots of questions: We want to know what the customer’s goals are for finish, maintenance and how they will use the floor. We also want to know what a clients budget is so we can recommend the best solution that fits into their budget or let them know if there is a good option within their budget.

Satisfaction

We want to ensure we can meet their expectations and they will be satisfied with then end result for years to come.  There is not a one size fits all solution.

Solution

We customize a solution for each customer. We might potentially do a site review if there is a site to review at the time.  Sometimes a site isn’t built yet, so we simply review plans.  

Then Royale Concrete

Proposal

Prepare a proposal based on the information gained from the customer visit/conversation/specification.  

What is a proposal?

Proposal is the price with options for the customer to choose from.  This price will not change unless the customer changes an option, etc.  We don’t like surprises and we don’t expect our customers to either.  
Both Parties

Declaration & Appointment

Once a customer signs a proposal and agreement, we are ready to schedule the project.

Communication

We have a project manager that manages the project and communicates with the customer through the process.

Completion

We invoiced the project and do any other paperwork that is required.

Long term Relationships

Once everything is set, we will always keep a strong relationship with you by providing support and maintenance help. At every meeting with you, we ensure the concrete to last as long as you wanted it to be. 

THIS IS HOW WE WORK!

View Our Brochures

Customer

Experience

Surface

Preparation

Polished

Concrete

Polished

Terrazzo

Ready to get Started?

About Us

We offer exemplary concrete services focused on your goals while delivering solutions in a timely manner with attention to detail.

Find Us

P.O. Box 1477
Fairfield, Iowa 52556

888-568-6001

info@royaleconcrete.com

Connect With Us!

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