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THREE QUALITIES TO LOOK FOR WHEN HIRING A FLOORING PROFESSIONAL FOR YOUR BUSINESS

April 2, 2020

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If you’re getting ready to have your concrete floors polished it’s essential to hire the right professionals for the job. Typing in “concrete professionals near me” on Google may get you some leads, but they may not be the best ones. Here are three qualities to look for in a flooring professional.

 

CERTIFICATIONS, LICENSURE, AND INSURANCE

Certifications are one of the most important when searching for a professional to do your concrete polishing or coating work. Every reputable contractor will have their certifications displayed publicly on their website. Certifications help take the guesswork out of the hiring process and when it comes to flooring professionals, the more certifications, the better.

 

At Royale Concrete, we stay up to date with the latest certifications in the industry:

 

Insurance is also key. Working with concrete flooring, coatings, and polishing machines requires a lot of tools and manpower. As with any job, accidents can happen. Companies that are insured should carry coverage for the cost of any damages incurred during the job. If you hire a company that lacks insurance, you could be liable to cover the costs of damages should any occur.

 

YEARS OF EXPERIENCE

 Experience can be quantified, third-party organizations such as the American Society of Concrete Contractors exist to protect you. CPC Craftsman certification must be current and displayed prominently on the contractors website. The more experience concrete flooring workers have, the better their products will likely be. Concrete polishing, coatings, or repair work is part art and science. It takes a dedicated team of craftsmen to do it right.

 

Inexperienced concrete flooring professionals can leave a job unfinished, take longer to perform the work costing you money, and have a much higher risk for injuries on the job. You could also experience significant quality issues, in–explainable charges, and terrible customer service.

 

CUSTOMER SERVICE SKILLS

This category might require some digging, but it will be well worth your time. Find out how the company treats its customers. Did they communicate? Show up on time? Explain the process? Reschedule too many times? What do prior customers have to say about their experiences with the company?

 

A lack of customer service should serve as a red flag warning to stay away. Poor customer service often points to inexperience and a lack of quality. You’re investing in your business. The last thing you should be dealing with is rude contractors, a lack of explanations, constant rescheduling, and little to no communication during the process.

 

You can find out about our dedication to customer service on our About page.

 

ROYALE CONCRETE: A CUT ABOVE

At Royale Concrete, we strive to communicate with our clients every step of the way. We are on your team. We will work with you to make sure you get the best service possible for your flooring needs. We offer a no-fee consultation and expert advice from our many years of experience in the business. After every job, we ensure you and your employees understand how to take care of your flooring so it will last as long as possible. Whether you’re looking for polishing, coatings, repair, or maintenance, our expert craftspeople are available for your needs. Get in touch with us or give us a call at 888-568-6001 and let’s see what we can do for you.

RESTORING TERRAZZO FLOORS IN OLDER BUILDINGS

May 15, 2023
If you’re looking at your Terrazzo floors and wondering whether it’s worth it to restore them, you’ve come to the right place. We’ll answer this question and look at the reasons why restoring Terrazzo floors could be a good option for your flooring needs. TERRAZZO FLOORS Terrazzo flooring is exceptionally durable, beautiful, and known for its mosaic-like design. While these floors rarely need major restoration, if an old floor has chipping, cracking, or other signs of imperfection, it’s essential that you don’t leave them as-is. Otherwise, more damage can occur. Other issues you might notice include: Scratches Holes Discoloration Stains Thankfully, even these issues are fixable, and your Terrazzo floor can be restored to its former beauty. RESTORING TERRAZZO The first step in restoring Terrazzo floors is to remove any debris or substance that is on top of the flooring surface. This includes wax and sealers formerly used for the floor. Next, if there are any holes, cracks, or missing areas, an aggregate will be crafted to match the pattern of the existing floor. Cracks and holes will then be filled in. Once holes and cracks are filled, polishing begins. This is where the real magic happens. For Terrazzo floors and many other types of concrete flooring, polishing is what makes the floor come to life. Terrazzo concrete flooring can be restored to its former glory even if carpet has been applied over the top, it has glue, wax, or other tacky substances, or it bears holes or cracks. Once restored, Terrazzo floors can be enjoyed for years and look just as beautiful as ever. WHY POLISHING? There are numerous reasons to choose polishing for Terrazzo restoration over waxing. They include: Maintenance Cost Longevity Ease of cleaning After Terrazzo floors have been polished, they are resistant to spills, require minimal upkeep, and will keep their shine for years to come. The low cost of maintenance makes polishing an ideal choice for schools and government buildings. Occasional touch-up polishing will maintain the shine of your floor. However, even with occasional touch-ups, polishing is far more affordable than regular waxing and results in even more significant cost savings. Polished floors keep their shine and, with regular maintenance, rarely need repolishing even in areas of high foot traffic. This makes polishing an obvious choice for the life of your concrete floors. When wax is used, residual wax will typically need to be cleaned, and a yearly coat reapplied and maintained, adding to the overall cost of maintenance and upkeep. When cleaning polished Terrazzo floors, you’ll need minimal supplies. The items your office building or school janitor already has on hand are likely enough to keep your floors clean and shiny for years to come. A dust mop and a wet mop are all you need to keep your polished floors maintained and shiny. A ROYALE TEAM At Royale Concrete , we know Terrazzo concrete, how to restore your flooring, and what type of restoration work is best for your needs. We have been CPC Craftsman Certified by the American Society of Concrete Contractors and proudly hold membership in the American Institute of Architects. We have been given an A+ rating by the Better Business Bureau and strictly adhere to all OSHA safety guidelines. We proudly offer customized solutions that fit your needs and your budget. Our expertly trained team of professional craftsmen are available for any service you need from preparation and polishing to coating and repair work. At Royale Concrete, we take pride in our work and strive to ensure you are satisfied with the finished product. Give us a call today at (888) 568-6001 or fill out our contact form and let’s see how Royale Concrete can help you.

THREE QUESTIONS TO ASK YOUR POLISHING CONTRACTOR

May 12, 2020
If you’re looking to hire a company to provide concrete polishing, it’s essential that you know what to look for before you sign the contract. While there may be numerous companies offering concrete polishing, it’s crucial to hire the most knowledgeable and experienced companies for a top-quality job. Here are three questions to ask any polished concrete contractor before you hire them. ARE YOU CPC CRAFTSMAN CERTIFIED BY THE ASCC? If you’re not familiar with the world of concrete, this might sound like Greek to you. This certification, however, is one of the most important certifications a concrete contractor can receive. The ASCC is the American Society of Concrete Contractors . It’s been in operation since 1964 and is a non-profit association specializing in aiding concrete contractors with: Safety Resources Continuing Education Opportunities Industry Expertise and Best Practices Certification The CPC Craftsman certification is given by the ASCC only after rigorous criteria have been met, including passing official examinations and documenting a minimum of 4,500 hours of concrete polishing experience. This certification tells you that the company you are considering for your job has been through significant testing and certification processes for the task at hand. CAN YOU DEMONSTRATE EXPERIENCE WITH SIMILAR PROJECTS IN SIZE AND SCOPE? After establishing a company’s certification, the next question you want to ask is regarding their work history. To be certified, they’ve had to put in 4,500 hours of concrete polishing work. That doesn’t mean, however, that they’ve ever dealt with the size and scope of work you need. Ask to see before and after pictures of projects they have completed similar to yours. Professional companies should have documented evidence that strongly supports their history and ability to perform concrete polishing jobs for businesses, schools, government offices, and residential needs. If the company you are considering has no documentation of any kind, consider this lack of evidence to be a warning flag and proceed with caution. It’s rare to find professional companies that entirely lack documentation of their hard work. CAN YOU PROVIDE REFERENCES FROM PREVIOUS CUSTOMERS? The best concrete contractors are proud of the work they perform and strive to produce a finished result that customers will rave about. Reviews and references from former customers are the lifeblood of many companies that rely on word of mouth to pass along the quality of their work. Most companies should have a file on hand of customer testimonials regarding the work they’ve completed. After you’ve seen the company’s provided references, check Google, Yelp, and the Better Business Bureau for more reviews. Get opinions from customers who have used the company you’re considering and proceed accordingly. GO AHEAD, ASK US! At Royale Concrete , we are proud to answer these questions. We have been in operation since 2006 and are CPC Craftsman Certified by the ASCC. We have an A+ rating by the Better Business Bureau. We are well-reviewed on Google and Facebook We have completed projects of a wide variety of scope and sizes Our team is made up of hardworking, dedicated professionals that strive to provide our customers with the best solution for their needs and budget. We specialize in commercial concrete polishing, repair work, surface preparation, and coating. If you’d like to see our work , we have a gallery of before and after photos. Our team has completed projects for: Schools Government Offices Gyms Dealerships Showrooms Heavy Equipment Shops We’d love the opportunity to talk with you about your project. Let’s see how we can get your floors looking beautiful. Call us at (888) 568-6001 or fill out our contact form today!

BENEFITS OF POLISHED CONCRETE FOR WAREHOUSES

May 12, 2020
Warehouses receive a lot of wear and tear on their flooring. No matter what kind of business you have, heavy machinery, endless foot traffic, supplies, carts, shelving, and storage containers move across and get stored on top of your flooring. While polished concrete may not be the best for every warehouse, it can considerably benefit warehouses that are able to take advantage of the process. Here are several reasons why polished concrete is great for warehouses. INCREASED SAVINGS When you have your concrete flooring polished, you’ll increase savings in two ways – time and money. Cleaning your polished concrete floor is relatively simple and can be done with supplies you already have on hand. Your facilities maintenance staff can clean with an industrial floor scrubber and you’ll keep your polished floors looking great for years to come. Thanks to the smooth surface of a polished floor, clean up will be much faster, as well. When it comes to cost savings , the process of polishing a concrete floor is up to six times less expensive than VCT or Epoxy coating. Since polished flooring lasts for so long and requires so little in the way of maintenance, you’ll save money in the short and long-run when you have this process done. BETTER DURABILITY Plain concrete is durable; there’s no doubt about that. But by polishing the surface, the floor becomes even more functional. When the entire process is complete, a succession of diamond grit tools will have been used with our industrial grinders, creating a highly refined surface that is tight and dense. Since there is no rough concrete, there is less opportunity for chipping and breaking from machine traffic. Polished concrete is significantly more durable than unpolished and is the reason why many companies with warehouses, distribution centers, and manufacturing plants choose this method. LEVEL PLAYING FIELD As a warehouse floor ages slab curling, heaving, and cracking can cause disruptions to the surface of the floor. Uneven flooring in a warehouse can cause long-term losses in productivity and maintenance costs on ridged fork trucks. Polishing the surface of your concrete floor can cover remedy these functional imperfections, restore productivity, and alleviate any unnecessary stress on your machinery. Long term problems require long term solutions and a simple polishing job will only cover these issues temporarily. Work with a contractor who can diagnose the root cause of the issue first. Control and expansion joints are the common culprit for uneven flooring and must be inspected before moving forward with any warehouse project. Grinding, polishing, repairing and filling the control and expansion joints can alleviate unnecessary pressure on the floor itself, providing long term durability. LONGER LASTING AND SAFE Polished concrete flooring requires very simple maintenance to keep it in the best shape possible and extend its life. While the shine will eventually diminish and need to be touched up, the durability and dustproof nature of your flooring will not. Polished concrete can handle significant weight, foot traffic, and machinery for years to come. After the polishing process is complete, concrete floors are very safe . They meet, and often exceed, ANSI standards for flooring. It may look like glass, but the co–efficient of friction is higher than regular concrete, meaning employees will be less likely to slip and fall. To find out more information on slip resistance, visit the CPC to view industry standard data for different gloss levels. ECO-FRIENDLY Polished concrete is one of the most eco-friendly flooring options available. The polishing process uses the current substrate in your building and makes it stronger, more durable, and much better looking. Even if your floor has experienced significant wear, cracking, or deterioration, the polishing process can revitalize your floor, bring it back to life, and provide a fresh alternative. Polished concrete flooring also provides better lighting in warehouses. Due to the increased shine and reflective nature after polishing, flooring will reflect the lighting from above. This can enable you to use less light and still create just as bright of a work environment, conserving power, and cutting down on your eco-footprint. POLISHED CONCRETE FOR YOUR WAREHOUSE When you hire Royale Concrete , you’ll gain a team of dedicated and experienced craftspeople who are passionate about their trade. Polishing concrete is just not just a job – it’s part science and part art, and we love what we do. Royale Concrete offers a range of services from terrazzo polishing and surface preparation to coating, concrete maintenance, and repair work. Whether you have a residential or commercial flooring need, we strive to deliver the best service you’ll encounter. Our multiple craftsman are CPC Certified by the ASCC, OSHA Certified, and backed by an A+ rating from the BBB. Drop us a note or call us at 888-568-6001 and let’s see if your site is a good fit for polished concrete flooring!
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