Blog Post | May 12, 2020
Three Questions To Ask Your Polishing Contractor
If you’re looking to hire a company to provide concrete polishing, it’s essential that you know what to look for before you sign the contract. While there may be numerous companies offering concrete polishing, it’s crucial to hire the most knowledgeable and experienced companies for a top-quality job. Here are three questions to ask any polished concrete contractor before you hire them.
Are You CPC Craftsman Certified by the ASCC?
If you’re not familiar with the world of concrete, this might sound like Greek to you. This certification, however, is one of the most important certifications a concrete contractor can receive.
The ASCC is the American Society of Concrete Contractors. It’s been in operation since 1964 and is a non-profit association specializing in aiding concrete contractors with:
- Safety Resources
- Continuing Education Opportunities
- Industry Expertise and Best Practices
The CPC Craftsman certification is given by the ASCC only after rigorous criteria have been met, including passing official examinations and documenting a minimum of 4,500 hours of concrete polishing experience. This certification tells you that the company you are considering for your job has been through significant testing and certification processes for the task at hand.
Can You Demonstrate Experience with Similar Projects in Size and Scope?
After establishing a company’s certification, the next question you want to ask is regarding their work history. To be certified, they’ve had to put in 4,500 hours of concrete polishing work. That doesn’t mean, however, that they’ve ever dealt with the size and scope of work you need.
Ask to see before and after pictures of projects they have completed similar to yours. Professional companies should have documented evidence that strongly supports their history and ability to perform concrete polishing jobs for businesses, schools, government offices, and residential needs.
If the company you are considering has no documentation of any kind, consider this lack of evidence to be a warning flag and proceed with caution. It’s rare to find professional companies that entirely lack documentation of their hard work.
Can You Provide References from Previous Customers?
The best concrete contractors are proud of the work they perform and strive to produce a finished result that customers will rave about. Reviews and references from former customers are the lifeblood of many companies that rely on word of mouth to pass along the quality of their work. Most companies should have a file on hand of customer testimonials regarding the work they’ve completed.
After you’ve seen the company’s provided references, check Google, Yelp, and the Better Business Bureau for more reviews. Get opinions from customers who have used the company you’re considering and proceed accordingly.
Go Ahead, Ask Us!
At Royale Concrete, we are proud to answer these questions.
- We have been in operation since 2006 and are CPC Craftsman Certified by the ASCC.
- We have an A+ rating by the Better Business Bureau.
- We are well-reviewed on Google and Facebook
- We have completed projects of a wide variety of scope and sizes
Our team is made up of hardworking, dedicated professionals that strive to provide our customers with the best solution for their needs and budget. We specialize in commercial concrete polishing, repair work, surface preparation, and coating.
If you’d like to see our work, we have a gallery of before and after photos. Our team has completed projects for:
- Government Offices
- Heavy Equipment Shops
We’d love the opportunity to talk with you about your project. Let’s see how we can get your floors looking beautiful. Call us at (888) 568-6001 or fill out our contact form today!